Diesel Tech Meets AI Tech
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Michael Craddock
Parts Specialist, Diesel Mechanic, AI Assistant
Mechanic Guru, Parts Guru, now Tech Guru
+1 864-635-3885
mcraddock13@yahoo.com
www.mcraddock.com
From an early age, I developed a strong affinity for both hands-on work and intellectual pursuits. I began my career in a kitchen as an assistant chef, where I honed my practical skills and attention to detail. I then transitioned into the automotive sector, starting in the auto glass industry. This experience paved the way for my roles in chop shops and body shops, ultimately leading to my certification as a master technician in the heavy diesel sector.
Furthermore, I expanded my expertise by gaining experience in both the parts and service departments. Recognizing the importance of continuous learning, I made the decision to return to school to deepen my knowledge of artificial intelligence and coding.
Experience
2023-2024
Parts Specialist at Diesel Power Truck Center
2020-2021
Master Mechanic at Diesel Power Truck Center
2016-2020
Master Technician at Shealy Truck Center
2000-2016
Auto Glass Specialist at Tri State Glass
Education
Present_2026
Estacio Universidade |Artificial Intelligence
1999-2000
Asheville Buncombe Technical College | Basic Law Enforcement
1995-1996
Asheville Buncombe Technical College | Culinary Arts
Ready to put my experience to work
English (native)
Portuguese (beginner)
I began my career as a chef, where I honed the ability to combine creativity with precision, working seamlessly with both my hands and my mind. Seeking new challenges, I transitioned into the automotive industry as an auto glass specialist, mastering the art of detail and craftsmanship. My passion for mechanics led me to the heavy diesel sector, where I earned the title of Master Technician and expanded my expertise across service and parts departments. These experiences taught me the value of problem-solving, adaptability, and technical excellence. Today, I’m channeling that same drive into the world of technology, having returned to school to study artificial intelligence and coding. My diverse background reflects a commitment to growth and innovation, blending hands-on experience with cutting-edge knowledge. I thrive on learning, creating, and delivering solutions that make a meaningful impact.
My Resume
Michael Craddock
+1 864-635-3885 mcraddock13@yahoo.com
Experience
Diesel Power Truck Center | Candler, NC
Parts Specialist | 03/2024 - 11/2024
In the role of Parts Specialist at Diesel Power Truck Center, responsibilities included managing inventory and providing excellent customer service. This involved assisting customers in selecting the right parts for their vehicles while ensuring efficient stock management. An emphasis was placed on understanding product specifications and maintaining accurate records of all transactions. Maintained optimal inventory levels, reducing excess stock and improving turnover rates. Provided knowledgeable assistance to customers, enhancing their overall shopping experience. Collaborated with the service department to ensure quick turnaround on parts requests.
Diesel Power Truck Center | Candler, NC
Master Technician | 09/2020 - 06/2021
As a Master Heavy Diesel Mechanic, duties involved diagnosing complex mechanical and electrical issues and performing repairs on heavy diesel equipment. This role required extensive technical knowledge and hands-on experience with various truck models and diesel systems. The position emphasized both safety and efficiency in completing repair tasks to ensure vehicle reliability. Successfully diagnosed and repaired a wide range of diesel engine problems, enhancing overall fleet performance. Led initiatives to improve shop safety standards, resulting in a reduction of workplace incidents. Provided mentorship to junior mechanics, fostering skill development and team cohesion. -
Shealy Truck Center | Duncan, SC
Master Technician | 08/2016 - 09/2020
In the capacity of Master Heavy Diesel Technician, extensive experience was gained in troubleshooting and repairing a diverse array of heavy-duty vehicles. Responsibilities included performing routine maintenance and complex repairs, thereby ensuring that all vehicles met safety and operational standards. A focus on customer satisfaction through reliable service was paramount. Enhanced vehicle uptime through proactive maintenance strategies, leading to significant cost savings for clients. Executed comprehensive diagnostics and repairs, resulting in high client satisfaction ratings. Streamlined repair processes, increasing overall efficiency within the service department. Certified Mack, Volvo, Detroit Diesel, Cummins, Isuzu, Freightliner, Western Star
Tri State Glass | Asheville, NC
Auto Glass Specialist | 03/2001 - 07/2016
In the capacity of Mobile Auto Glass Specialist, Proficient in repairing and replacing various types of automotive glass, including windshields, side windows, and rear windows, ensuring quality workmanship and adherence to safety standards. Strong ability to identify damage types and recommend the most appropriate repair solutions, utilizing diagnostic tools and techniques. Excellent communication skills with a focus on providing exceptional customer service, addressing inquiries, and ensuring customer satisfaction throughout the repair process. Capable of managing multiple jobs efficiently while adhering to scheduled appointments and deadlines, demonstrating punctuality and reliability
Skills
Customer service, Communication skills, Time management, Computer Literacy
Certifications
Additional certifications acquired during training
